Features
The full stack for world-class work orders.
FixTray covers the full operating loop: work orders, dispatch, customer communication, team workflow, inventory, payroll, analytics, and multi-shop growth.
Work order control
Manage intake, assignment, approvals, estimates, payments, and closeout from one system.
Dispatch + routing
Coordinate teams by role, availability, status, and location context.
Customer communication
Send approvals, updates, documents, and messages from the same workflow.
Mobile tech suite
Run time tracking, photos, inspections, and field updates from technician-ready screens.
Operational finance
Handle inventory, payroll, budget tracking, and reporting without separate back-office tooling.
Multi-shop visibility
Professional and above can operate multiple shops with shared owner-level oversight.
Automation
Let the workflow run itself.
Automate milestone-based updates, approvals, recurring work, reminders, and handoffs without manual chasing.
- SLA alerts and escalation paths
- Recurring work orders and reminder flows
- Customer email and message sequences
Mobile first
Technicians stay in flow.
Techs can clock time, capture photos, complete inspections, message the shop, and keep jobs moving without paperwork.
- Offline capture and sync
- Photo, signature, and inspection capture
- Live routing and field-ready job context