Work orders for roadside and in the shop.
FixTray is a free work-order system for auto service. There is a shop account and a customer account. Role-based pages cover work orders, approvals, and customer-ready updates.
Shop owners and their employees, including technicians and managers, use FixTray at no charge. FixTray does not charge members a subscription. A customer pays the shop's quote plus a FixTray service fee when that fee applies. The amount shown at checkout is the amount charged. The shop is paid in full for the job. The FixTray fee is separate and is not taken from the shop.
A mobile app is in development. Until then, FixTray works on the web. It also works on a phone you already have: open it in the phone's browser. On iPhone, use Safari and Add to Home Screen.
Five roles
Platform owner, shop owner, manager, tech, and customer.
Platform owner
Runs the FixTray site and the shop accounts on it.
Shop owner
Runs the shop's work orders, team, and customer updates.
Manager
Assigns work and follows the shop's jobs.
Technician
Works roadside and in-shop jobs, with directions on the job screen. A tech can save a job for offline use.
Customer
Approves work and follows updates on their job.
With the job
Messages, directions, reminders, and campaigns.
Messaging, notifications, GPS, and team activity.
Driving directions on the job screen in the browser.
Reminders and repeat work.
SLA timing on completed jobs.
Email and text campaigns.
A shop can track parts inventory, run payroll from time entries, view work-order analytics, and switch between shops that share an email.
Accounts
Shop account or customer account.
Sign in if you already have an account. Otherwise create the shop account or the customer account.